Samsung has now introduced its Galaxy Note 7 change program within the UK, following equivalent methods in america and Canada. Within the wake of Samsung's Galaxy Note 7 exploding battery fiasco and the next recall, this system lets in those that've bought probably erroneous devices coated via the recall to procure a alternative unit this is sure to be protected.
Within the UK, alternative devices will function a inexperienced battery icon - misguided devices have a white battery icon.
Samsung UK Cellular Vice President Conor Pierce, stated, "Our absolute precedence is the security of our consumers – that is why we're asking all Galaxy Note 7 consumers to behave now and trade these days. We want to ask for forgiveness to our Note 7 consumers for now not assembly the usual of product excellence that they have got come to be expecting from Samsung and we sincerely thank them for his or her working out and endurance."
"We're assured that via exchanging their present tool for a brand new Note 7, consumers can be expecting to revel in a smartphone revel in of the very easiest high quality."
If you are a UK resident who has already purchased a Galaxy Note 7 and suspect it can be a misguided unit, you can check online with the phone's IMEI number (the quantity in your phone is located at the packaging, at the phone's again, and underneath Settings>About Telephone>IMEI Standing within the phone's menu monitors). In the event you do have a erroneous unit, you'll be able to participate within the change program via taking your handset to the store or community retailer you purchased it from, or you'll be able to touch Samsung's devoted enhance group on 0330 7261000.