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Samsung Chief Apologises For Galaxy Note 7 Crisis

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Samsung Chief Apologises For Galaxy Note 7 Crisis

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Samsung's cellular boss apologises for the Note 7 fiasco, vows to revive shopper self assurance

Paul Briden 12:43, 14 Oct 2016

In spite of the handset being discontinued, the fallout of the Samsung Galaxy Note 7 exploding battery saga continues. Following the second one international recall after axing the product, Samsung's cellular leader Koh Dong-jin held a press convention with native Korean media apologising to shoppers and promising to unearth the reason for the Galaxy Note 7's problems in order that the company does not repeat the similar mistake in long run units.

The Korea Herald studies that Koh additionally stated he would do the entirety imaginable to "repair agree with of customers in order that they may be able to use Samsung merchandise with none protection considerations."

Then again, there are rumours afoot that the Note 7 debacle would possibly finally end up costing Koh his task.

Apparently although, in spite of the issuing of a 2d recall, it will seem many Galaxy Note 7 house owners are in open riot; consumer statistics for activated Galaxy Note 7 telephones have persisted to upward push. After the Note 7 used to be discontinued, Samsung issued directions that customers will have to energy off their units and has even supplied delivery approach for returning the telephones to steer clear of purchaser's incurring prices. Monitoring the Note 7 consumer data presentations the selection of other folks operating their "dangerous" handsets has higher through 10% because the type used to be discontinued. Samsung has bought 2.5 million Galaxy Note 7 devices however has to this point showed 1.9 million devices were returned.

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