Phones 4U went into administration earlier this month solely three days after opening up pre-orders for the iPhone 6 and iPhone 6 Plus. It couldn’t have occurred at a worse time for many who needed to get their palms-on the brand new Apple handset. Most have needed to discover different retailers to get their iPhone 6 and iPhone 6 Plus handsets.
Initially Phones 4U issued a press release claiming all those that had pre-ordered a brand new handset that had but to be dispatched can be getting a refund. Now Phones 4U have introduced much more dangerous information to inform those that have pre-ordered they now WON'T be getting a refund.
For those that laid down cash when pre-ordering the iPhone 6 and iPhone 6 Plus, there will not be a method to declare any of your a refund. The information comes from an e-mail despatched out to all those that pre-ordered the brand new handsets earlier than the corporate shut its doorways.
The e mail instructed those that have pre-ordered ought to contact their bank card supplier to dispute the cost.
Phones 4U have been hit with much more controversy as the e-mail, which despatched out all the particulars, didn’t shield indivduals particulars. If you acquired the e-mail you might see everybody else on the mailing listing as properly. So not solely do you not get the promised refund, you might also be getting some unusual emails from others on that record.
There isn’t any information on why Phones 4U waited so lengthy to inform its clients they will not be getting a refund. Nothing has modified since day one when the directors PricewaterhouseCoopers took over.
The lengthy wait, regardless that the corporate knew there can be an issue, has angered shoppers much more.
If you'll be able to’t get your bank card firm to type out the cost there's one different means you possibly can try to say your a refund. You could possibly submit a refund declare to PricewaterhouseCoopers instantly.
If you need to go down that route you’ll discover the claim page here. It does warn although that “given the extent of secured liabilities, if there's any dividend to unsecured collectors, any cost if made in any respect, wouldn't be for a lot of months and is more likely to be negligible." It might find yourself being extra hassle than it is value however some might need to attempt it simply in case.