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Phones 4U FAQ: What You Need To Know


Phones 4U FAQ: What You Need To Know

Phones 4U has gone into administration and outlets are closing everywhere in the UK. Here’s every part you want to know

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Phones 4U introduced yesterday (September 14) that it had gone into administration. The information has seen 550 shops closed from at present and H,596 jobs put in danger. Phones 4U blamed the collapse on cellular network EE’s sudden choice to not renew its contract. Vodafone had made an identical transfer earlier this month.

"If cellular community operators decline to provide us, we wouldn't have a enterprise," stated Phones 4U boss David Kassler. Staff are being inspired to show as much as work as regular for additional particulars and shall be proceed to be paid till “additional discover”. 

But what about Phones 4U’s present buyer base? We’ve arrange a simple FAQ for a few of the essential questions you might have. If you could have a selected query or can’t discover the reply you needed under you possibly can ring the Phones 4U devoted buyer providers line on 0844 8712253.

How Will This Affect My Previously Purchased Mobile Phone Contract?

If you’re in a telephone contract with Phones 4U, the corporate will proceed to honour it. The firm has stated it's going to proceed to offer cellular providers to present clients. 

What About When My Contract Expires?

When your contract expires, will probably be as much as you to determine what you need to do subsequent. Phones 4U won't renew any present contracts.

Will My Current Insurance Policy Remain Valid? 

Existing insurance coverage insurance policies will proceed to be honoured. If it's essential to make a declare it is going to be attainable to, there'll nonetheless be employees out there that shall be in a position that will help you make the declare over the telephone.

What About My Existing Phones 4U Order?

If you’ve ordered a handset from Phones 4U that has been dispatched however it's but to reach, it is possible for you to to make use of it as regular. If your telephone is but to be dispatched, the order can be cancelled and also you’ll obtain an automated refund.

What If My Phone Is Currently Being Repaired By Phones 4U?

This is presently slightly unclear, the most effective guess is to ring the client providers quantity on 0844 8712253 for additional particulars.

James Peckham eleven:34, 15 Sep 2014

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