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iMend Review: A Phone Repair Service That Comes To You


iMend Review: A Phone Repair Service That Comes To You

Smashed your iPhone’s display and wish it repaired? Who you gonna name? Err… iMend, it seems that


Everybody, someday or different, has knackered their telephone. Dropping it on an evening out and smashing the display; knocking it off the espresso desk and dinking the aspect; by accident sitting on it and inflicting injury to the chassis. It occurs. And no-one, regardless of how cautious you're, can steer clear of this – type of like being struck through lightning. 

But now, for those who do holiday your telephone, you have got a number of choices at your disposal. Most producers do restore products and services, wherein you ship your telephone off and it’s fastened. Or, should you’re an Apple consumer, you move and get in touch with a genius in an Apple Store they usually verify the wear after which, for a price, set approximately righting your telephone’s wrongs.

But what when you don’t need to pass to a shop or ship your telephone off to a few stranger in a abnormal position? What if you wish to have it fastened in no time, for your administrative center or house, at a date and time that may be handy for you? Simple: you name iMend – a brand new-ish corporate that does cellular upkeep for cell phones and drugs. Most telephones can also be repaired, despite the fact that iMend says extra fashionable fashions are more uncomplicated to mend – Apple, Samsung, LG, HTC and Sony are your requirements. 

O had the risk to make use of the carrier now not see you later in the past, they fastened a cracked monitor on my iPhone 6 Plus. S’d heard approximately equivalent products and services prior to now however, thankfully, had by no means had to make use of them. But then, one darkish and drunken night time, S dropped my iPhone 6 Plus and cracked the show. The subsequent day S made up our minds to provide iMend a decision. Below is an in depth account of my revel in, the standard of carrier, and the corporate normally.

iMend Review: How It Works

Any industry that may be predominantly performed over the telephone calls for just right folks – folks with wisdom and just right communique talents – at the different finish of the telephone. O had a few chats with a few iMend’s technicians within the run as much as checking out my restore. They have been courteous, affable and gave the impression a professional approximately my telephone, its parts and what may just and couldn’t be performed.

The phone procedure is understated: you inform them the make and type of your telephone (iPhone 6 Plus), what the issue is (a damaged display), after which they verify whether or not it may be fastened (it can be), after which they take your cope with and make contact with main points and organize an acceptable date and time to ship out a technician to patch up your fight-broken telephone or tablet.

And then you definitely speak about cash, a quote is given, and you make a decision whether or not or now not you wish to have to continue. The repair my iPhone 6 Plus required an absolutely new monitor, which concerned taking the telephone aside and putting in a brand new show, all with out messing any of the telephone’s gizmos up within the procedure. 

You too can do all of this by means of iMend’s web site, even though my revel in used to be all performed over the telephone. Either method, whichever approach you do it, a telephone name is inevitable. Still, the site itself – which O looked at after – is respectable sufficient and easy to practice. It even includes a breakdown of what can and will’t be performed, that is to hand as a few handsets get so banged-up they’re past restore.

iMend Review: The Visit

With the date and time set, A awaited iMend’s technicians. They arrived on-time, in spite of heavy visitors, and have been each pretty chaps. Having been briefed on what the problem with my telephone used to be previous to arriving, the technicians had the whole thing they wanted and set approximately solving the telephone instantly. S presented tea, as you do, however they declined. 

The so much fascinating a part of all of the revel in, then again, used to be seeing my iPhone 6 Plus dissected on my front room desk. S watched over the technician’s shoulder, requested quite a few stressful questions, and, after approximately 10 mins, my telephone used to be again in combination, utterly fastened, and seemed as just right as new. There have been a couple of further exams that needed to be carried out to ensure the brand new monitor used to be hooked up correctly, however as soon as those have been performed – it took approximately 30 seconds – the technicians bid me farewell and have been off to their subsequent task. 

iMend Review: Verdict 

The value of the restore, which incorporates the home name, the technician’s time, fabrics and no matter what else, used to be £144 (£129 + £15 for the home name). Now that is lovely pricey, particularly while you pick out up a brand new telephone for not up to that in this day and age. But should you’ve dropped a ton of cash on a brand new iPhone, otherwise you’re in a yr agreement with ZERO guaranty, then it's almost certainly value your whilst taking the hit and purchasing the carrier because it actually does go back your telephone to its former glory. And as a result of iPhones grasp their worth so smartly, it would also be a lovely choice for the ones taking a look to promote on an antique iPhone for a better worth. 

Richard Goodwin 13:07, 15 Jul 2015

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