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Transcript: Apple CEO Tim Cook on the company’s 2017 Q2 earnings

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Transcript: Apple CEO Tim Cook on the company’s 2017 Q2 earnings

Apple's second-quarter effects for 2017 are in. This is our transcript of the name.

Apple CEO Tim Cook and CFO Luca Maestri spoke with analysts all the way through the company's Q2 2017 earnings name. This is our ongoing are living transcript in their remarks! If you wish to have extra information on Apple's effects, we propose checking out the awesome charts from Six Colors.

Cook's opening remarks


Tim Cook

Just right afternoon and thanks for becoming a member of us. Nowadays we're reporting robust March quarter effects with accelerating income progress and earnings consistent with percentage up 10% over final yr. We really feel super about this efficiency.

Income used to be $52.9 billion — close to the top finish of our steerage vary. International income used to be up 5% yr on yr with progress accelerating from our December quarter efficiency. That is in spite of a $1 billion year-over-year income headwind from foreign currency in the March quarter and a bigger iPhone channel stock relief this yr as opposed to ultimate yr.

iPhone gross sales have been consistent with our expectancies and we are extremely joyful to peer the endured robust call for for iPhone 7 Plus with its stunning massive show and twin digital camera gadget. Our lively set up base for iPhones grew through double digits yr over yr and primarily based on the newest knowledge from IDC, we won marketplace percentage in just about each and every nation we attempted. Past due in the quarter we launched the surprising (Product)RED particular version variations of iPhone 7 and 7 Plus in popularity of 10 years of our partnership with RED. This dating has given our consumers an remarkable option to give a contribution to the international fund and convey the global nearer to an AIDS-free era. We have noticed glorious buyer reaction to those eye-popping new iPhones.

For the moment quarter in a row, our products and services income crowned $7 billion and it is smartly on the option to being the measurement of a fortune 100 corporate. We are more than happy to peer the deep point of shopper engagement with the Apple ecosystem throughout all of our products and services. App retailer momentum is terrific, with income increasing 40% yr over yr to an all-time quarterly report. The selection of developers providing apps on the market on our retailer used to be up 26% over final yr and we are overjoyed to peer their good fortune. We additionally noticed double-digit income progress from Apple Track subscriptions and iCloud garage, and general very robust progress in the overall selection of paid subscriptions for our personal products and services and the 3rd birthday party content material we provide on our retail outlets.

Paid subscriptions now exceed 165 million. Apple Pay is experiencing extra special traction. With the release of Taiwan and Eire in the March quarter, Apple Pay is now are living in 15 markets, with greater than 20 million contactless-ready places, together with greater than 4.5 million places accepting Apple Pay in the U.S. on my own. We are seeing robust, increasing utilization as issues of acceptance make bigger with transaction quantity up 450% over the remaining 12 months.

In the UK, as an example, issues of acceptance have grown through 44% in the remaining yr whilst per thirty days Apple Pay transactions have grown through just about 300%. In Japan, the place Apple Pay introduced remaining October, greater than 1/2 one million transit customers are finishing 20 million Apple Pay transactions per thirty days and we are all the time excited to peer our companions deliver their consumers new tactics to make use of Apple Pay. You'll be able to now even ship a Starbucks present card by the use of iMessage with only a contact. We are seeing tremendous momentum from our tough advances in iMessage. Actually, at one level all through the Tremendous Bowl in February, consumers have been sending 380,000 messages in line with moment — greater than double the earlier yr.

A couple of weeks in the past,we presented Clips, a brand new app that is some other super instance how we are regularly making our produtcs much more enticing and it is off to a really perfect get started. With Clips, it is a laugh and simple to mix video, pictures, and track on an iPhone or an iPad into great-looking expressive movies with tremendous visible results and titles simply the use of your voice, then percentage your Clips with pals via the Messages app or on social media.

We had tremendous Mac effects right through the quarter. Income grew 14% to a brand new March quarter document and won marketplace percentage because of robust call for for our new MacBook Execs. Our Mac industry has generated over $25 billion in income over the previous 4 quarters. We are making an investment aggressively in its long run and we're very thinking about the innovation we will be able to convey to the platform.

We additionally up to date our most-popular sized iPad with a brighter retina show and best-in-class efficiency at its maximum reasonably priced worth ever and buyer reaction thus far has been very robust. iPad effects have been forward of our expectancies and we consider we won stocks in a variety of primary markets together with the U.S., Japan, and Australia. iPad stays the global's most well liked tablet and it is the number one computing software for tens of millions of consumers throughout the globe.

Construction on the momentum from the vacation quarter, Apple Watch gross sales just about doubled yr over yr. Apple Watch is the ultimate promoting and maximum liked smartwatch in the global and we listen glorious tales from our consumers about its have an effect on on our health and well being.

We are additionally seeing tremendous reaction to AirPods with a 98% buyer delight score primarily based on a contemporary Inventive Methods survey. Call for for AirPods considerably exceeds delivery and progress in Beats merchandise has additionally been very robust. If truth be told, once we mix Apple Watch, AirPods, and Beats headphones, our revenues from wearable merchandise in the remaining 4 quarters used to be the measurement of a Fortune 500 corporate.

In Higher China, we have been very happy to peer robust, double-digit income progress from each Mac and products and services all through the March quarter. We additionally had super effects from our retail retail outlets in mainland China, with overall retailer income up 27% over remaining yr and compstore income up 7%. Those effects contributed to our making improvements to efficiency in Larger China. Thru the first two quarters of fiscal 2017, our yr over yr comparisons progressed considerably over the final two quarters of fiscal 2016. First-half income used to be down 13% year-over-year, a few 3rd of which used to be as a result of FX. That is by contrast to a 32% income decline in the moment 1/2 of ultimate yr. Our March quarter effects have been in keeping with our expectancies and very similar to the year-over-year efficiency we skilled in the December quarter. We proceed to be very captivated with our alternative in China.

We set a brand new March quarter report in India the place income grew through robust double digits. We proceed to support our native presence throughout the whole ecosystem and we are very positive about our long run on this exceptional nation with its very massive, younger, and tech-savvy inhabitants, fast-growing financial system, and making improvements to 4G community infrastructure.

Apple Retail is getting into a thrilling bankruptcy with new reviews for patrons and breathtaking new retailer designs. With the opening of our latest retailer in Dubai this previous weekend, we have now 495 retail places international. The brand new Apple Dubai Mall is a actually global retailer, with workers who jointly talk 45 languages and are already welcoming consumers from round the global.

As Luca will talk about in a second, lately we are additionally offering an update to our capital go back program. Given our robust self assurance in our long run, we are expanding the program's measurement by way of $50 billion, bringing the overall to $300 billion, and we are extending the period of time via March of 2019. We are including to our percentage repurchase authorization and extending our dividend for the 5th time in not up to 5 years.

We are very fascinated with our upcoming Global Broad Builders Convention happening in San Jose subsequent month. The convention is considerably oversubscribed and we're going to be welcoming hundreds of attendees. We look ahead to serving to them know about leap forward applied sciences throughout all 4 of our tool platforms: iOS, macOS, watchOS, and tvOS that allow developers to create unbelievable reports for each and every side of consumers' lives and support the method they organize their houses, automobiles, well being, and extra.

I am very proud to say that we just lately launched our 10th annual Environmental Duty Document, reflecting our superb growth. In 2016, 96% of the electrical energy used at Apple's international amenities got here from renewable resources of power, decreasing our carbon emissions by way of just about 585,000 metric lots. We are now 100% renewable in 24 nations, together with all of Apple's knowledge facilities. There is a lot more paintings to be completed however we are dedicated to leaving the global higher than we discovered it.

Nearer to house, we are thinking about shifting into our new company headquarters, Apple Park, our new middle for innovation. The primary construction on Apple Park is designed to deal with 13,000 workers below one roof in an atmosphere that fosters even higher collaboration amongst our extremely gifted group. We've many extra ongoing investments in the U.S. financial system since Apple is an organization that would most effective were created in The united states.Thru our cutting edge merchandise and the good fortune of our industry we are extremely proud to beef up greater than 2 million jobs in all 50 states and we think to create much more. Remaining fiscal yr we spent greater than $50 billion in the United States with American providers, developers, and companions and we proceed to speculate expectantly in our long run.

Now for extra main points on the March quarter effects, I would like to show the name over to Luca.

Thanks, Tim. Just right afternoon, everybody. Income for the March quarter used to be 52.9 billion and we accomplished double-digit progress in the U.S., Canada, Australia, Germany, The Netherlands, Turkey, and Mexico. Our growth-rates have been even upper — over 20% — in lots of different markets, together with Brazil, Scandinavia, the Center East, Central and Japanese Europe, India, Korea, and Thailand. Gross margin used to be 38.9% at the top finish of our steerage vary — that is a sequential building up from 38.5% in the December quarter, which is especially spectacular given the seasonal lack of leverage, sequential foreign currency headwinds of 100 foundation issues, and price pressures on sure commodities. Running margin used to be 26.7% of income and that source of revenue used to be $11 billion. Diluted earnings consistent with percentage have been $2.10 — an building up of 10% over ultimate yr — and cash-flow from operations used to be robust at 12.5 billion.

For main points through product, I'm going to get started with iPhone. We bought 50.8 million iPhones and we decreased iPhone channel stock by way of 1.2 million devices in the quarter, in comparison to a discount of about 450,000 a yr in the past. So our iPhone efficiency used to be moderately higher than remaining yr on a sell-through foundation. We had very forged iPhone progress in 4 of our 5 running segments and skilled particularly robust ends up in Western Europe, the Center East, and the remainder of the Asia Pacific phase — all spaces of the global the place iPhone gross sales have been up double digits. iPhone ASP used to be $655, up from $642 a yr in the past because of a robust mixture of iPhone 7 Plus, and regardless of damaging foreign currency charges. We exited the March quarter inside of our 5 to seven week goal channel stock vary.

Buyer hobby and pride with iPhone are very robust, now not handiest with shoppers but in addition with industry customers. In the U.S., the newest knowledge from 451 Analysis on shoppers signifies a 96% buyer pride score amongst iPhone 7 house owners and 98% for iPhone 7 Plus. Amongst company smartphone consumers, iPhone buyer pride used to be 95% and of the ones making plans to buy smartphones in the June quarter, 79% deliberate to buy iPhone.

Turning to products and services, we generated 7 billion in income, an building up of 18% year-over-year, and our ideally suited effects ever for a 13-week quarter. We are more than happy with the robust point of progress, particularly given the tricky examine to final yr as the busy week between Christmas and New Yr fell inside of the March fiscal quarter a yr in the past, however used to be incorporated in the December fiscal quarter this yr. As we stated ultimate quarter, our objective is to double the measurement of our products and services industry via 2020.

The App Retailer established a brand new all-time income report and grew 40% yr over yr. We proceed to peer progress in moderate income according to paying account, in addition to the choice of paying accounts throughout our content material retail outlets all through the quarter. In reality, the quarterly building up in the choice of paying accounts used to be the biggest we ever skilled. In line with App Annie's newest document, the App Retailer is still the most well-liked vacation spot for buyer purchases, producing two times the income of Google Play all through the March quarter.

Subsequent I would like to speak about the Mac. Income used to be up 14% yr over and set a brand new March quarter document. We bought 4.2 million Macs, up 4% over ultimate yr, in comparison to 0 progress in the PC marketplace, consistent with IDC's newest forecast. Call for for MacBook Professional used to be very robust, serving to to pressure general portables progress of 10 %, two times the progress of the portables marketplace. We ended the quarter at the low finish of our 4 to 5 week goal vary for Mac channel stock.

Turning to iPad, we bought 8.9 million devices which used to be forward of our expectancies in spite of delivery constraints right through the quarter. We are very happy to peer iPad progress in the U.S. all the way through the March quarter and income progress international for our 9.7-inch and our higher iPads over the final 4 quarters. iPad channel stock used to be necessarily flat from the starting to the finish of the quarter and we exited slightly under our 5 to seven week goal vary. iPad stays very a success in the phase of the tablet marketplace the place we compete. Fresh knowledge from NPD signifies that iPad had 81% percentage of the U.S. marketplace for drugs priced above $200. And in February, 451 Analysis measured shopper pride charges for iPad that ranged from 95% for the 9.7-inch iPad Professional to 100% for the 12.9-inch model. Amongst U.S. shoppers making plans to buy a tablet inside of the subsequent six months, acquire aim for iPad used to be 69%. Company consumers document a 96% delight fee and a purchase order intent of 68% for the June quarter.

All our merchandise proceed to be very fashionable and force cellular transformation in the undertaking marketplace. We set a brand new undertaking income report for the March quarter and we think this momentum to proceed for the rest of the yr. Lately Volkswagen decided on iPhone as their company same old smartphone, so 620,000 workers round the global have the alternative to revel in the best-in-class cellular revel in that iPhone gives. Capital One has reimagined the buyer banking revel in through empowering their friends with Mac and Apple Watch and over 40 local iOS programs now operating on just about 30,000 iPhone and iPads. We are additionally seeing robust momentum with our undertaking companions who're serving to us ship long-lasting innovation and differentiation for iOS as opposed to competing platforms. The -- partnership is off to a really perfect get started with greater than 115 buyer alternatives in the pipeline throughout 15 other industries. SAP launched the SAP cloud platform SDK for iOS at the finish of March and over 3 million SAP developers now have a good higher approach to expand tough iOS-native apps for the undertaking. The partnership with CISCO allows optimized efficiency of iOS units over their networks and is producing a big and increasing pipeline of alternatives throughout more than one verticals, together with healthcare and fiscal products and services. Our partnership with IBM continues to pressure higher productiveness and innovation. With IBM, mobilefirst for iOS apps now in additional than 300,300 consumer engagements. And with its mobile-scale providing, IBM just lately closed an settlement to deploy 11,000 iOS units at -- financial institution to force virtual transformation.

Our retail and on-line retail outlets produced tremendous effects with robust income progress in all our geographic segments and 18% progress general. Guests to our retail and on-line retail outlets are up 16% over remaining yr and we added 4 new retail outlets right through the March quarter. With the opening of our retailer in Dubai final week, we are now at 495 retail outlets in 18 nations.

Let me now flip to our coins place: We ended the quarter with $256.8 billion in coins plus marketable securities, a sequential building up of $10.8 billion — $239.6 billion of this coins, or 93% of the overall, used to be out of doors of the United States. We issued $11 billion in debt right through the quarter, bringing us to $88.5 billion in time period debt and $10 billion in business paper remarkable. We returned over $10 billion to buyers over the quarter. We paid $3 billion in dividends and equivalents and we spent $4 billion on repurchases of $31.1 million Apple stocks via open marketplace transactions. We additionally introduced a brand new $3 billion ASR, leading to preliminary supply and retirement of 17.5 million stocks and we retired 6.3 million stocks upon the crowning glory of our ninth speeded up percentage repurchase program in February. All of those actions contributed to a internet diluted percentage rely relief of 66.3 million stocks in the quarter. We have now now finished $211.2 billion of our $250 billion capital go back program, together with $151 billion in percentage repurchases. As Tim discussed, nowadays we are pronouncing an update to our program, which we are extending through 4 quarters via March of 2019 and extending in measurement to a complete of $300 billion. As soon as once more, given our robust self assurance in Apple's long run and the worth we see in our inventory, we are allocating the majority of the program enlargement to percentage repurchases. Our board has greater the share-repurchase authorization by way of $35 billion, elevating it from the present $175 billion-level to $210 billion. We will be able to additionally proceed to net-share settle vesting workers restrictive inventory devices. As well as, we are elevating our dividend for the 5th time in not up to 5 years as we all know this is essential to lots of our buyers who worth source of revenue. The quarterly dividend will develop from 57 cents to 63 cents in line with percentage, an building up of 10.5%. That is efficient with our subsequent dividend which the board has declared these days, payable on Would possibly 18, 2017 with shareholders of report as of Would possibly 15, 2017. With over $12 billion in annual dividend bills, we are proud to be one in every of the biggest dividend-payers in the global and we proceed to devise for annual dividend will increase going ahead. In overall, with this up to date program, all through the subsequent 8 quarters we think to go back $89 billion to our buyers, which represents about 12% of our marketplace cap at the present inventory worth. We think to proceed to fund our capital go back program with present US coins, long run US coins era, and borrowing from each home and global debt markets. We will be able to proceed to study capital allocation steadily making an allowance for the wishes of our industry, funding alternatives, and our monetary outlook. We will be able to additionally proceed to solicit enter on our program from a vast base of shareholders. This way will let us be versatile and considerate about the measurement, the combine, and the tempo of our program.

As we transfer forward into the June quarter, I would like to study our outlook which incorporates the varieties of forward-looking knowledge that Nancy referred to at the starting of the name. We think income to be between $43.5 and $45.5 billion. We think gross margin to be between 37.5 and 38.5%. We think -- to be between $6.6 and $6.7 billion. We think OINE to be about $450 million. We think the tax fee to be about 25.5%.

On Qualcomm and Apple's choice to halt royalty bills


Katy Huberty, Morgan Stanley My first query is for Luca, round gross margins. How have been you in a position to make bigger gross margins sequentially and information moderately seasonally for the June quarter in gentle of what is going on in the reminiscence marketplace? And perhaps if you'll be able to remark particularly whether or not the hang again of bills to Qualcomm is reaping benefits you in any respect on gross margins yr on yr? And in addition, whether or not your contracts round commodity costs is more likely to hit gross margins via extra in the again 1/2 of this calendar yr.


Luca Maestri

Thanks, Katie. A large number of questions. Let me take it separately. Let me get started with the efficiency for the March quarter, which we have been more than happy with. As you stated, we have been up 40 foundation issues sequentially and that is regardless of the reality as you recognize that we lose leverage as we pass from the December quarter to the March quarter, foreign-exchange headwind on a sequential foundation 100 foundation issues. Clearly that used to be additionally a unfavourable and as you stated we began to revel in some point of value drive on the reminiscence aspect in particular on on and on NAND and DRAM. To offset that and in reality do higher than that, we had excellent value efficiency on different commodities. And the undeniable fact that our products and services combine will increase as we undergo the yr, this is, in fact, additionally serving to. Given the profile of our gross margin for products and services. However that solutions the query round Q2. As we transfer into the June quarter, as you recognize we have a tendency to have some point of gross margin compression as we move from the March quarter to the June quarter — once more, the majority of that comes from the sequential lack of leverage, we even have a other combine of goods as we transfer into the June quarter, and the value pressures on reminiscence will stay. We think to offset, in part, those affects with different value efficiencies and a combined shift against products and services. The have an effect on on NAND and DRAM will proceed to be there and we think it to be there. You understand we do not information previous the June quarter however we think it to be there for the time being. On Qualcomm, I simply need to make it very, very transparent that we're accruing. We don't be expecting to be paying greater than what we're accruing at this time, so we did not get any get advantages in our margins right through the March quarter and we are not getting any get advantages throughout the June quarter both.

On the supply-constrained iPhone 7 release


OK, thanks, and only a follow-up for Tim: As you famous for your remarks, the iPhone 7 Plus call for is promoting extremely smartly. And this can be a product that used to be lovely seriously supply-constrained in the December quarter. I simply ponder whether there are any classes discovered as you move ahead into long run product launches round the way you arrange the timing of pronouncing a product when there is delivery constraints and the way you could paintings with the delivery chain another way round ramping a few of these parts that experience specific difficulties round the yields early on.


Tim Cook

Katy, one in every of the issues that we didn't get proper used to be the combine between the iPhone 7 and the iPhone 7 Plus. It wound up the call for used to be a lot more potent to the 7 Plus than we had predicted, so it took us a short while to regulate all the long ago via the delivery chain and to deliver iPhone 7 Plus into stability which took place early this previous quarter. What did we be informed from it? Each and every time we undergo a release, we be informed one thing. You'll be able to guess we are brushing our fashions and we're going to follow the entirety we discovered to the subsequent time.

On Apple's numbers in China and vulnerable efficiency in Hong Kong


Shannon Pass, Pass Analysis Tim, are you able to communicate a little about what is going on on in China and provides us some extra colour particularly as you are going via the yr after which — clearly we would possibly not speak about the subsequent product release — however simply, are there any shifts in call for with larger China down 14%? Used to be all of it iPhone or combine? Anything else you'll be able to supply after which I've a follow-up.


Tim Cook

Thank you for the query, Shannon. We noticed in Q2 a efficiency that, mixed with Q1, shaped the first 1/2 of the yr used to be a lot better than what we skilled in the moment 1/2 of remaining yr. And in the event you take a look at what used to be riding that, iPhone 7 Plus — we bought the best possible selection of Plus fashions in the first 1/2 than ever prior to in comparison to 6s Plus or in comparison to the 6 Plus. Additionally the Mac industry did extraordinarily smartly — Mac income progress used to be up 20% in China and we had extraordinarily robust products and services progress all the way through the quarter in China. As I discussed in my feedback, our retail and on-line retail outlets did smartly general and in China. They grew via 21%, which is an acceleration from what we had noticed in the earlier quarter. And visitors, which for us is extremely essential in the retail retail outlets as a result of we do much more than promote, visitors used to be up 27% yr on yr. And now seven of our most sensible 10 absolute best trafficked retail outlets are in larger China. And in order that's the set of items that kind of went in our course, in an effort to talk. On the turn aspect, foreign money devalued through 5%, so that is not a trifling headwind. And our efficiency persisted to be vulnerable in Hong Kong, which has been hit a little more difficult as the tourism marketplace continues to stoop. Additionally the place the iPhone 7 Plus did smartly, we did not carry out as smartly on a few of the earlier era iPhones. In order that's kind of the set of items on the plus and minus aspect. We did carry out about the place I assumed we'd — I assumed it might be very similar to the earlier quarter and it used to be. What I now consider is we're going to make stronger a little extra all through this present quarter — now not again to progress, however make extra growth and we proceed to consider that there is a huge alternative there. Y'know, in the scheme of items, our industry is lovely massive there.

On Apple's plans for its large amount of money


Alright, thanks. I have no idea if Luca needs to take this, however ideas on coins utilization? Y'know, you greater your program however you continue to have, I feel, 160 billion of internet coins and clearly proceed to generate coins. So I am curious — given a few of the observation that is pop out of the management, which I feel maximum firms have been anticipating some kind of a go back, how do you in most cases take into consideration what you wish to have to run the industry from a coins viewpoint, the way you take into consideration the stability sheet from a power viewpoint, simply, y'know, as we sit up for what expectantly will come via.


Luca Maestri

Shannon, you understand how we run our capital go back program we now have been lovely constant all through the remaining 5 years. Necessarily for the remaining 5 years the approach we've got run the corporate is largely to go back our loose coins stream to our buyers. That is what we've got executed with the program till now. And you realize the enlargement of the program that we have now introduced these days is going in the similar path. Proper? We know the way a lot we want to spend money on that industry. We will be able to by no means underinvest in the industry. We're in an overly lucky place that we generate coins past the wishes that we've got and given the present capital construction that we've got, we made up our minds that till now we go back about 100 % of the loose coins stream to buyers. It's tricky for us to take a position about what would possibly or would possibly now not occur. This system that we are pronouncing lately displays the present tax law on this nation and there is a lot that also must occur there and we're going to see. Clearly we will be able to re-evaluate our state of affairs if issues trade.

On Apple's increasing subscriber base


Rod Corridor, J.P. Morgan I sought after to start out off simply going again to the 165 million subscriptions and ask Tim or Luca if it's essential remark on the distinctive choice of customers there and I feel you had made a remark, Tim, on your ready remarks that the moderate income in keeping with consumer is up or perhaps that used to be you Luca? However for those who guys may just simply speak about you already know to any extent further colour round that moderate income in keeping with consumer it will be fascinating to us.


Luca Maestri

We do not divulge into this choice of subscriptions in fact. We are simply supplying you with that the overall rely of subscriptions which might be in the market. In fact there are a number of consumers that subscribe to multiple of our products and services. There's some point of overlap however the overall choice of subscribers could be very, very massive. Clearly, not up to 165 million. However it is excellent for us to peer the breadth of subscriptions that we provide and that consumers are serious about. It is a massive quantity. And should you have in mind, we quoted the similar quantity 1 / 4 in the past and we mentioned 150 million. So while you take into consideration a sequential building up of 15 million subscriptions from the December quarter to the March quarter, it in point of fact will give you a way for the momentum that we've got on our content material retail outlets. It is moderately spectacular to have 15 million subscriptions in 90 days. As we take a look at the dynamics which might be taking place on our content material retail outlets and in particular on the App Retailer, which is the biggest, we see moderately persistently two issues: We see that the selection of paying accounts is increasing so much, and I discussed the building up in selection of paying accounts that we have now had all through those final 90 days is the biggest that we have ever had. So there is a very massive choice of folks entering the ecosystem, experiencing the ecosystem which is clearly making improvements to all the time in high quality and amount, after which get started paying and transacting on our retail outlets. And that quantity is increasing very very, strongly robust double digits.

What we are additionally seeing as we take a look at the those that get started paying on our retail outlets, we see an attractive not unusual development over the years, and we stay monitor of that throughout cohorts of consumers, that as folks come into the ecosystem and get started paying on the ecosystem, we see a spending profile this is very identical round the global. Folks get started at a undeniable point after which they have a tendency to spend extra over the years. And so clearly the aggregate of folks spending extra over the years and having extra folks that at the moment are if truth be told spending on the retail outlets, contributes to this 40 % progress that Tim discussed for the App Retailer on a yr over yr foundation.

On pricing and benefit of Apple's products and services industry


Tim, I sought after to only ask… The products and services income assists in keeping increasing and naturally the benefit contribution from this is increasing. And we now have additionally at the similar time I feel noticed you perhaps slightly extra competitive than Apple has been traditionally in pricing sure—key applied sciences shall we name them, that perhaps you wish to have to penetrate the marketplace with? And I simply wonder whether you'll want to simply remark just a little bit on your technique there relating to the utilization of that additional benefit contribution from that products and services industry. You realize, how you propose to use it on the remainder of the industry. Thanks.


Tim Cook

Rod, the means that we take into consideration pricing is, we get a hold of a value that we expect is a great worth for the product that we are turning in. And we do this on the hardware aspect in addition to on the products and services aspect. And in order that's how we take into accounts it. We are in point of fact now not enthusiastic about taking income from one to subsidize the different or vice versa.

On Apple's a success wearables industry and the long run of its wearable units


Steve Milanovich, UBS Tim, may just you remark on the alternative in wearables? The watch some other folks believe disappointing, had what appears to be an excellent quarter. And sarcastically the festival virtually appears to be fading in that a part of the marketplace at this time. The AirPods, in fact, are doing smartly. Do you spot wearables increasing over the years right into a broader product line and increasingly more being unbiased of the iPhone long run?


Tim Cook

We now have noticed the watch as, you already know, a actually key product class for us since sooner than we introduced it. And we took our time to get it proper. And we have now made it even higher with the Collection 2 providing. And we are in point of fact pleased with the progress of the industry. You already know, Watch devices greater than doubled in six of our most sensible 10 markets, which is exceptional progress in particular in a non-holiday quarter. And so we could not be extra glad with it. As some individuals are doing, while you start to mix the watch revenues with the revenues for AirPods, and as you understand is the first complete quarter of shipments for AirPods, it is nonetheless very a lot in the ramping mode and we are not even coming with reference to gratifying the call for. After which upload the Beats merchandise that a team of our consumers in reality revel in as smartly. And glance on the trailing 12 months—this isn't a forecast—that industry used to be used to be smartly into the Fortune 500. And in order I take a look at that, that is lovely quick to return that some distance. You realize the watch hasn't been out very lengthy and AirPods were in the market for 3, 4 months. And so we really feel in reality super about it. The place does it move? I would not need to remark on that. However we do have a in point of fact super pipeline right here.

And I feel relating to festival falling out and so on. The watch space is in reality exhausting. It in essence from an engineering viewpoint is very similar to a phone relating to the intricacies and so on. And so I am not very stunned that some individuals are falling out of it, however we are very dedicated to it and consider that it is already a large industry and consider over the years it's going to be even higher.

On 451 Analysis's iPhone survey and the reported decline in iPhone retention fee


You discussed the 451 Analysis survey. They did have a few findings that have been more or less fascinating. One is a nine-year low in iPhone acquire intent, and that would possibly simply be the place you're in the cycle, and the different used to be a declining retention fee in the US towards 80 %. Any remark on both of the ones and whether or not you are involved?


Tim Cook

I handiest glanced at it. And so I have never had time to review it however typically what we're seeing, we are seeing what we consider to be a pause in purchases on iPhone which we consider are because of the previous and a lot more common reviews about long run iPhones. And in order that phase is obviously going on, and it may well be what is at the back of the knowledge. I have no idea. However however we're seeing that, in complete transparency.

Extra on Apple's choice to withhold royalty bills to Qualcomm


Toni Sacconaghi, Bernstein Tim, I am questioning if you'll be able to remark on your fresh determination and the rationale for withholding royalty bills to Qualcomm. And in point of fact in particular, I'm wondering what you consider is the possibility that Qualcomm may have a negative reaction corresponding to withholding modem chip gross sales or probably even getting an injunction on iPhones in choose geographies round the global. And I would like to know your point of view on whether or not both the ones are actual dangers to any level. And why would Apple probably take on the ones dangers, you realize, simply prematurely of what is going to arguably be your most vital and biggest product release in historical past?


Tim Cook

Someone that has a standards-essential patent has a duty to provide it to everybody that might adore it below what are referred to as FRAND phrases. FRAND stands for "truthful affordable and nondiscriminatory" phrases. That is each the worth and the industry phrases. Qualcomm has now not made such an be offering to Apple. And so I do not consider any person goes to come to a decision to enjoin the iPhone primarily based on that. I feel that there is various case regulation round that topic, however we will see.

When it comes to why we are withholding royalties. You'll be able to't pay one thing when there is a dispute about the quantity. You do not know how a lot to pay. And so, you understand, they suspect we owe some quantity we expect we owe a unique quantity. And there hasn't been a gathering of the minds there, and so at this level we'd like the courts to come to a decision that. Until we're in a position to over the years settle between us on some quantity. However at this time we're relying upon the courts to try this. And in order that is the considering. The rationale that we are pursuing that is that Qualcomm's looking to price Apple a proportion of the overall iPhone worth, they usually do a little in reality tremendous paintings round criteria main patents.

However it is one small a part of what an iPhone is. It has not anything to do with the show or the Contact ID or a gazillion different inventions that Apple has carried out. And so we do not assume that is proper. And so we are taking a principled stand on it, and we strongly consider we are in the proper. I am positive they consider that they're. And that is the reason what courts are for and we're going to let it move with that.

On iPhone gross sales, upgrades, and switchers


Thanks. I used to be questioning if I may just simply persist with up just a little bit on iPhone call for. If I attempt to modify for the drawdown in stock and the additional week final quarter, I feel sequentially iPhones declined about 27 % if I make the ones changes. And that is the reason in reality rather slightly not up to the standard seasonality we'd see from Q1 and Q2, which is usually nearer to 20 %. I perceive your feedback round China however your comparability used to be 40 issues more uncomplicated this quarter relative to ultimate quarter and the progress price progressed best marginally, I feel while you modify for the additional week. And then you definitely made a last remark round "a pause" on iPhones. So I am questioning if it is advisable to perhaps elaborate on what is the below-sequential, no less than via my calculation, progress fee in Q2 due to a pause. And are you able to symbolize what you assume improve charges are doing in all probability widely through geography, to lend a hand us higher perceive what may well be taking place or whether or not there are aggressive dynamics that still are at play right here that once more may well be contributing to that pause and that sequential decline that I referenced. Thanks.


Tim Cook

Lot of questions there. Let me come up with some colour as I see it. On this quarter, we lowered channel stock via 1.2 million devices. And so should you glance on a year-over-year foundation, which is essentially what we take a look at from a unit perspective as a result of it will have the seasonality embedded in that, we grew sell-through on a year-over-year foundation. Ultimate quarter, I am positive folks take note, used to be a 14-week quarter. So that you type of have to regulate the charges remaining quarter to get out what the underlying sell-through progress used to be. And so I feel that while you do that you are going to in finding that in reality the yr over yr efficiency is the same, between the quarters.

Relating to upgraders, we noticed the biggest absolute choice of upgraders ever in any six-month duration in the first 1/2 of this yr. First 1/2 of this fiscal yr, to express. And we noticed the biggest absolute selection of switchers out of doors of Higher China in the similar duration that we've got ever noticed. And so in 4 of the 5 running segments, as I feel Luca discussed in his feedback, we had excellent progress and it used to be in point of fact propelled through the call for for iPhone 7 Plus which is increasing extremely quick round the global. And in order that's more or less the colour I might upload there and with a bit of luck a few of that comes in handy for you.

On iPhone stock


Simona Jankowski, Goldman Sachs Remaining yr you had a 4 million unit channel stock relief for the iPhone in the June quarter. So simply curious what you are anticipating for this yr. Simply so we now have an apples-to-apples comparability if we take into accounts your steerage.


Luca Maestri

As you realize, Simona, we don't supply steerage round devices and round channel stock relief. However our purpose is all the time to have the correct quantity of weeks of stock in the channel. And in the event you take a look at our historical past over the remaining a number of years, we've moderately persistently decreased channel stock in the June quarter, so I feel it is a truthful expectation to have.

On Apple's enlargement into India and its have an effect on on long run gross sales


Tim, you might have been thinking about the India marketplace for a while and feature made strides in setting up a retail production and R&D presence there. So simply curious, as you take a look at the marketplace and the rollout of 4G there, is it affordable for us to think that Apple can promote one thing on the order of 10 to 20 million iPhones there subsequent yr after which develop from there.


Tim Cook

Yeah, we make it some degree to not forecast via geo. We simply supply a present quarter forecast. However as optimistically you have got noticed, as we started to come up with extra details about India we have now been making an investment slightly a little. We've got a ton of power going into the nation on various fronts, and it's the 3rd biggest smartphone marketplace in the global these days at the back of China and the United States. And so we consider, in particular now that a 4G infrastructure goes in the nation and it is proceeding to be expanded, that there's a massive alternative for Apple there. And in order that's that, and the demographics of the nation is why we are hanging such a lot power there.

On Apple's reception in India and strategies through which it could possibly increase in the nation


Jim Suva, Citigroup Thanks very a lot and congratulations on returning to progress persistently. That is super. I consider, Tim, on your ready feedback, you discussed India used to be increasing double digits, which is superb. However I consider for those who take a look at geographic knowledge, India is in point of fact under-penetrated from an Apple reception perceptive. However but they have got LTE, you could have the iPhone SE, the decrease priced iPhone. You assume that, say, this subsequent 12-18 months goes to be a turning level, or is it extra you wish to have to paintings with the executive to have Apple personal retail outlets or manufacturing there, or what is it in reality going to take to get India going alongside, as a result of we expect it is in reality an excellent chance.


Tim Cook

Smartly we expect it is a tremendous alternative too. And so we are we are bringing all the issues that we have now delivered to undergo in different markets that we now have ultimately achieved smartly in. That is from channel to retail outlets to our ecosystem and so on. Phil used to be simply over there opening a developer's middle ultimate quarter. So there are a ton of items going on there, and we agree that we're under-penetrated there. Our progress charges are are just right—actually just right through most of the people's expectancies, perhaps now not mine as a lot. And so we are striking a large number of power in, identical to we have now in different geo's that at last wound up generating increasingly more. And so I am very eager about it. The 4G community funding in reality started rolling in in a vital approach towards the ultimate quarter of final yr, as you realize. However they're shifting quick, they are shifting at a velocity that I've now not noticed, in another nation in the global, when they have been began. And it's actually spectacular.

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