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Facebook Messenger gains its first airline bot

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Facebook Messenger gains its first airline bot

Flyers who use KLM can now obtain their boarding cross, test-in reminders, flight standing updates and extra inside of Facebook Messenger. The airline could also be providing consumer improve thru the preferred chat carrier, making it more uncomplicated to get solutions on your queries.

This is a part of Facebook Messenger’s new airline bot capability, which shall we customers get right of entry to a wide variety of useful flight knowledge — together with their boarding cross — within the Messenger app for iOS. But it doesn’t simply supply you fundamental details about your flight.
After reserving a price ticket with KLM, the bot will ship Messenger customers main points like boarding passes, prolong notifications, itinerary main points and extra. The bot is interactive so folks can chat with it or even obtain solutions from a human KLM body of workers member.

“This is beginning to roll out nowadays and might be extra extensively to be had all over the world within the coming days and weeks,“ cited the social networking behemoth.


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