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Developers being hit with bulk app refunds years after purchase

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Developers being hit with bulk app refunds years after purchase

It appears that some app developers are experiencing a perplexing problem regarding App Store refunds. In particular, Apple seems to be allowing huge numbers of app refunds years after their purchase via educational discounts.

As reported by Mac developer Michael Tsai on his personal blog, at least some refunds appear to be related to copies of apps bought in bulk for educational users. In the case of Air Display 2 developer Dave Howell, for example, 500 copies of the app were refunded without explanation nearly two years after they were sold.

9/14/14: Sold 500 edu copies of Air Display 2.4/25/16: All 500 refunded.No explanation, contact, or even customer name.#DamnYouApple— Dave Howell (@DSHowell) April 30, 2016

And Howell isn’t alone; iOS game developer Little White Bear has also reported seeing bulk refunds occur on educational purchases after two years. Interestingly, Tapbots developer Paul Haddad reports that delayed refunds aren’t limited to educational purchases; individ…

Apparently that some app developers are experiencing a perplexing drawback relating to App Store refunds. Particularly, Apple appears to be permitting massive numbers of app refunds years after their purchase by means of instructional reductions.

As reported via Mac developer Michael Tsai on his personal blog, no less than some refunds seem to be associated with copies of apps purchased in bulk for academic customers. With regards to Air Show 2 developer Dave Howell, as an example, 500 copies of the app have been refunded with out rationalization just about two years after they have been bought.

And Howell is not on my own; iOS recreation developer Little White Undergo has also reported seeing bulk refunds happen on instructional purchases after two years. Apparently, Tapbots developer Paul Haddad reviews that behind schedule refunds don't seem to be restricted to instructional purchases; person purchases have proven up years down the street as smartly.

It is unclear how popular the issue is, however having to factor refunds years down the road with out rationalization — particularly in bulk — can be problematic for any developer.

Are you a developer who has noticed this occur with your app? If this is the case, percentage your revel in within the feedback under!

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