“The lend a hand desks at Windows PC firms steadily didn’t are living up to that identify. For 4 of the six PC manufacturers within the survey, tech support solved best part of the issues shoppers introduced to them. Even the most productive of them—Lenovo and Dell—got here thru simply 61 % of the time.“The something to notice is that Apple’s loose tech support, each on-line and over the telephone, stretches to most effective 90 days, whilst the opposite firms in the market generally be offering 12 months’s loose support. Even with that distinction, Apple has been top the price in shopper sure studies when you consider that 2007.
For somebody that has had a Mac, or any Apple product for that topic, those are most certainly the similar reactions lots of them might have, too. Have you ever had a nasty revel in with Apple support?