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Apple’s bad month gets worse with iOS bug that could delete all iWork files stashed on your iCloud account

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Apple’s bad month gets worse with iOS bug that could delete all iWork files stashed on your iCloud account


Apple is having a bad month. Sure, the corporate launched two new iPhones, launched the world to their first wearable device, and debuted a brand-new NFC payment system, however for every little thing that went proper one thing someplace additionally appears to have gone horribly incorrect.

It began with a heavily-promoted live stream that failed inside minutes, then moved to a massive, probably overblown “scandal” over bent iPhones. There was additionally the sudden discovery of a essential flaw that prevented a key iOS 8 feature from being available at launch paired with the next botched replace that was supposed to repair the issue however as an alternative left house owners of the newest iPhones potentially stranded without cell service for properly over 24 hours.

And that’s not even counting the extremely-publicized scandal by which a number of celebrity iCloud accounts were allegedly compromised as a result of Apple’s insufficient security measures on sure features. Oh, and let’s not overlook about that U2 album nobody wanted however everyone acquired anyway.

The final thing Apple actually wants is another massive drawback mucking up its picture this month. Unfortunately, that appears to be precisely what the parents at Cupertino are getting at present, as a newly-found bug within the iOS “reset settings” perform runs the danger of completely deleting all of the iWork paperwork saved in your iCloud account.

As found by MacRumors, utilizing iOS 8’s “reset settings” button might reset extra than simply your settings. Despite the popup notifying you that no media or paperwork might be deleted, there have been a number of confirmed reviews of customers dropping all of their iWork paperwork after utilizing the choice. Whether this drawback impacts different purposes has but to be seen, although the consumer who first famous the issue has indicated that solely Apple’s productiveness apps have been impacted.

These paperwork don’t simply disappear from the iOS gadget, both. They vanish from the online-based mostly iCloud Drive supervisor and computer systems operating OS X Yosemite. If you occur to have a backup for your files (and you must!), you possibly can retreive the files from there. If you don’t have a backup, you’re out of luck. Your paperwork are gone endlessly.

According to the unique report, Apple help groups are working to aim to recuperate knowledge that was deleted by this bug for customers who reported it, so for those who’ve been affected by this you need to attempt reaching out to the corporate instantly for assist. There’s no assure that they’ll be capable of get your paperwork again, although.

Earlier as we speak we reported that Apple was at present working on three significant updates for iOS 8 to be launched over the subsequent month and past (with the primary beta of those updates already available for developers), more likely to allow options akin to Apple Pay and compatiblity with the Apple Watch. Hopefully this means that the corporate plans to quickly tackle points because the come up within the cellular working system, although as we noticed with the 8.0.1 update, a speedy response might not precisely be preferable to at least one that works correctly.

We’ve (sadly) come a great distance from the times of “It simply works.” Here’s hoping we will get again there sooner slightly than later.

Filed underneath: AAPL Company, iOS Tagged: bug, iCloud Drive, reset settings

Check out 9to5Mac for extra breaking protection of AAPL Company, iOS, and bug.

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