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Apple says some bent iPhone 6/Plus phones will be replaced under warranty

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Apple says some bent iPhone 6/Plus phones will be replaced under warranty


An Apple help consultant has advised TNW that iPhone 6/Plus phones which have skilled warping in regular use would qualify for alternative under warranty in the event that they move a check generally known as “a visible mechanical inspection.” It ought to be famous that that is merely one AppleCare rep talking, and never an official assertion by Apple.

That is one hundred pc as much as the Genius you converse with on the retailer. There is a check referred to as a Visual Mechanical Inspection that the system will need to cross. If it's inside the tips, they will be capable of cowl it. If not, the alternative would be a paid one.

Apple was not capable of present any info on what the check includes, although one commentator under means that it's merely evaluating the telephone to a set of reference pictures used to differentiate phones broken by misuse from these thought-about defective. In some fairly Steve-like phrasing, the consultant stated that help chatroom feedback revealed that “we’re wanting into this with an insane quantity of element.”

Photos of the iPhone 6 and, particularly, 6 Plus bending whilst in pockets beginning rising a few days in the past. Video tests, although, do appear to point that a substantial diploma of pressure is required.

Our own poll prompt that round 30 % of readers are involved concerning the concern, with eleven.5 % saying that they already personal an iPhone 6 and are apprehensive about damaging it, and 18 % stating that they're delaying buy till the difficulty is resolved.

iDevice warranty specialists SquareTrade discovered that the iPhone 6 handed all its breakability checks, describing it because the “toughest iPhone yet” and noting that it beat all different phones in its drop checks.

Filed under: AAPL Company, iOS Devices Tagged: Apple, AppleCare, bendgate, Bent iPhone 6, Genius Bar, iPhone, iPhone 6, iPhone 6 bending, iphone 6 plus, SquareTrade, Technology, Visual Mechanical Inspection

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