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Apple responds to iPhone 6 Bendgate controversy, says only 9 customers have complained

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Apple responds to iPhone 6 Bendgate controversy, says only 9 customers have complained

iPhone 6 Plus bend

Apple has formally issued a press release relating to the iPhone 6 bending controversy saying the difficulty is uncommon throughout actual world use and that it’s only acquired complaints from 9 customers (by way of CNBC). Apple provides, in accordance to the reviews, that the “new iPhones function metal/titanium inserts to reinforce stress places and use the strongest glass within the business.” Apple additionally commented that bending is “extraordinarily uncommon” throughout regular use and that it performs numerous power and sturdiness exams (as you’d anticipate) earlier than it ships new units (via WSJ):

Since happening sale Friday, Apple stated only 9 customers have contacted the corporate a few bent iPhone 6 Plus—the bigger and costlier of its two new iPhones. Apple stated each the iPhone 6 and iPhone 6 Plus handed a collection of exams meant to verify the merchandise’ power and sturdiness to stand up to day by day, actual-life use.

The controversy over whether or not or not the brand new iPhone 6 fashions are much less sturdy than earlier generations or different smartphones picked up mainstream media consideration after videos of users bending the device appeared online.  Other movies quickly appeared online displaying the system in contrast to telephones from rivals and former era iPhones.

Competitors have additionally took benefit of the state of affairs this week with LG, BlackBerry, and others mocking the bending controversy whereas selling their very own units.

In Wired’s iPhone 6 Plus review, Mat Honan described his 5.5-inch iPhone mannequin as being bent:

Like lots of people, I have a bent iPhone 6 Plus. It’s virtually imperceptible, however it’s there: a slight warp proper on the buttons on the aspect. Put the telephone display down on a desk, and it wobbles. I haven’t purposefully bent it and I don’t recall sitting on it (however I in all probability have). So why is that this one bending? I have a concept: It may have one thing to do with it being each very skinny and really massive and product of aluminum. The Samsung Galaxy Note3 is massive, nevertheless it’s additionally 4 mm thicker than the iPhone 6 Plus and doesn’t have an aluminum again that, when bent, stays bent. You don’t hear about huge Android telephones bending as a result of they're both too thick, or made out of plastic. That’s my principle, anyway.


Filed underneath: AAPL Company, iOS Devices Tagged: Apple, Apple statement, bend, bendgate, bent, CNBC, iPhone, iPhone 6, iphone 6 plus, Mat Honan, Wired

Check out 9to5Mac for extra breaking protection of AAPL Company, iOS Devices, and Apple.

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