Since the start, consumer reinforce on Uber has equated to just emailing its beef up groups around the u . s . a ., however going ahead, issues are going to switch. With the corporate’s up to date statement targeted totally on customer support, whether or not it's for drivers or passengers, the various can help you would possibly want isn't any various faucets away.
Instead of emailing messages to groups, you are going to deal with claims from inside the Uber app, way to an up to date Help menu so we can information you on which steps to take in an effort to get to the bottom of any problems you'll have.
With the update in position, when you misplaced your coat or handbag all the way through an evening out, merely open up the app, and record it from inside the Help menu. If you wish to have to understand your passenger score, head into your account from inside the Help menu. Want to make use of Google Voice as an alternative of a regular phone quantity? You can do this, too.
Additionally, passengers can get solutions relating to experience inquiries — corresponding to a query a few receipt — immediately from the app. As all the time, if the Help menu doesn’t have the solution you wish to have, Uber’s native groups around the globe are there to lend a hand you additional.
These adjustments are rolling out lately for Uber apps on Android and iOS. If you propose on the use of Uber quickly, make sure to take hold of the update.