One of the advantages of buying an iPhone is that you already know there's all the time somebody who can check out your software in-individual at an Apple retailer. Samsung, or another Android OEM presently, does now not lately be offering that degree of shopper carrier, however the corporate is hoping to switch that with an update to the Samsung+ app.
Samsung has presented pc reinforce within the type of are living chat and e-mail, in addition to telephone reinforce, however there has now not been so much face-to-face enhance, which many purchasers take pleasure in. Thanks to adjustments rolling out for the Samsung+ app, to be had on Google Play, Galaxy tool house owners short of lend a hand may have get right of entry to to at least one-on-one lend a hand from exact Samsung representatives.
With the Samsung+ app model 3.0, customers can temporarily get right of entry to a video chat approach to troubleshoot problems, however now not best that, you'll be able to provide get entry to to the Samsung rep to keep an eye on your software from their far flung region. This is largely TeamViewer, however for telephones. Additionally, a Device Diagnostics function will run exams to test the well being of your telephone’s battery, safety, and information.
If asking Samsung for lend a hand isn't your cup of tea, the app has a integrated FAQ of solutions to many in style questions. If you assume your drawback is lovely fundamental, it's most probably the solution is already positioned inside the app for you in finding.
Version 3.0 is rolling out at this time to Google Play. If you personal a Samsung software, you will have it put in.
Samsung Updates Samsung+ App for Superb Customer Service is a submit from: Droid Life