Moments in the past, Samsung showed that they're halting all gross sales and exchanges of the Galaxy Note 7 around the globe. Now not most effective that, however they're recommending that house owners of the phone flip them off and “take merit of the treatments to be had.” The ones treatments are returning the phone on the position of acquire for a refund or swapping the phone out for one thing else. That’s it. Samsung needs you to get rid of your Note 7 at this time. Please do it.
Right now, Samsung continues to be investigating fresh stories of exploding “protected” units, however as a result of “shoppers’ protection stays our most sensible precedence,” they would like you to get rid of the Note 7 you could have bought.
The total remark is as follows:
We're running with the U.S. Shopper Product Protection Fee (CPSC) to research the lately reported instances involving the Galaxy Note7. As a result of shoppers’ protection stays our most sensible precedence, Samsung will ask all service and retail companions globally to prevent gross sales and exchanges of the Galaxy Note7 whilst the investigation is happening.
We stay dedicated to running diligently with the CPSC, carriers and our retail companions to take all important steps to get to the bottom of the location. Shoppers with an unique Galaxy Note7 or alternative Galaxy Note7 will have to energy down and take merit of the treatments to be had, together with a refund at their position of acquire. For more info, shoppers will have to talk over with samsung.com/us/note7recall or touch 1-844-365-6197.