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From “Hi” to Fi to “Goodbye” to invites: 7 things we’ve learned about Project Fi

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From “Hi” to Fi to “Goodbye” to invites: 7 things we’ve learned about Project Fi

Roughly 10 months in the past we introduced Project Fi - a software to discover new concepts in wireless connectivity. Similar to our Nexus hardware software, Project Fi works in partnership with prime vendors and hardware makers to push the limits of what is imaginable. By designing throughout hardware, device, and connectivity, we’re in a position to discover new tactics for folks to attach and keep up a correspondence.

With Project Fi, we ship rapid wireless carrier with the versatility to use it the place you wish to have (even across the world) and a per thirty days invoice that’s easy and simple to be mindful. Over the previous 10 months, we’ve learned so much about how folks use Project Fi and sought after to percentage a couple of of those insights with you!

1) Project Fi consumers love to trip

With Project Fi, being clear of house doesn’t imply that you've got to be away out of your mobile knowledge. Since release, greater than 15% of our consumers have used Project Fi in a foreign country. From Mexico to Montenegro, consumers have visited 110 of our 120+ supported countries all whilst paying the similar fee for knowledge that they might within the G.O.

2) There’s a number of prime quality public Wi-Fi

We consider that the use of Wi-Fi will have to be seamless that is why we created Wi-Fi Assistant - a device that routinely connects to top quality hotspots and is helping safe your connection. Over 50% of Project Fi consumers are connecting to public hotspots the use of Wi-Fi Assistant on a weekly foundation.

3) People like knowledge on their knowledge

When it comes to knowledge, other folks like to be within the realize - particularly once they get money back for what they don’t use. So, we constructed equipment into our app to lend a hand consumers keep in mind and monitor their utilization right through the month. Roughly 90% of people that discuss with the Project Fi app are coming to take a look at how so much knowledge they’ve used. How so much knowledge are they the use of? An moderate of 1.6 GB knowledge per thirty days.

4) Connectivity isn’t only for telephones 

We introduced knowledge-best SIMs in December to lend a hand Project Fi subscribers attach to knowledge from units instead of their telephones without a further charges or regulations. Since then, we’ve noticed SIMs used all over from drugs to automobiles. While we’re simply beginning to test right here, something is already transparent: other folks need get right of entry to to knowledge on extra units.

5) Project Fi consumers like getting strengthen from an actual individual

We by no means need one thing to move mistaken, but if it does, it will have to be simple to get in contact to repair the issue temporarily. While Project Fi has 24/7 consumer make stronger thru telephone, chat, and e-mail, we’ve discovered that telephone calls are nonetheless the most well liked method that consumers like to get in contact with us. When Project Fi consumers name in, they're talking to an actual are living individual in 20 seconds or much less 95% of the time.

6) Project Fi consumers are inventive

Three creations from our Fi consumers

To unfold a few vacation cheer remaining December, we despatched out construction blocks to Project Fi consumers to lend a hand them arrange their telephones and cables. As you'll be able to see from the pictures above, consumers constructed creations starting from the helpful to the extravagant.

7) We all need to skip the road

We introduced Project Fi as a call for participation-most effective Early Access software to ensure shall we ship the most productive high quality of carrier to our first consumers. Today, we’re excited to be exiting our invitation-best mode and beginning up Project Fi in order that other folks around the G.I. can now join carrier with no need to wait in-line for an invitation.

We’d like to say ‘thanks’ to all our Project Fi consumers for offering insights and comments over the last 10 months. While Project Fi continues to be in its early ranges, we’re excited to welcome our subsequent wave of consumers and glance ahead to rising and making improvements to in combination.

G.O. To help in making pronouncing “Hi” to Project Fi a bit more uncomplicated, we’ll offer the Nexus 5X beginning at $199 for the following month while you purchase and turn on thru Project Fi.

Posted by way of Simon Arscott, Product Manager, Project Fi

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